Think of a chatbot as an app that users interact with in a conversational way. Bots can communicate conversationally with text, cards, or speech. A bot may be as simple as basic pattern matching with a response, or it may be a sophisticated weaving of artificial intelligence techniques with complex conversational state tracking and integration to existing business services. Chatbots increase response time and thus improve customer satisfaction by automating customer support.
When it comes to the market impact, the global chatbot market is expected to reach $1.3 billion by 2024 according to a new report by Grand View Research, Inc.
One of the most important aspects of a business is its ability to find solutions to problems and answer any queries or confusion from potential customers or users. This leads to improved customer loyalty and a bolstered brand establishment. In addition to that, society is constantly moving towards a machine-driven workplace where human limitation is becoming increasingly obvious. Following on from this is the customer service industry through the introduction of chatbots which have been considered as the future of customer service and management.
Chatbots can deliver the two essential requirements for any online business today – quality products and market presence. With our chatbot business solution, you can use smart AI technologies to keep your customers engaged in meaningful business to business conversations.
Chattabotz is a highly sophisticated and artificial intelligent chatbot development company which can implement your chatbot into multiple platforms whether it being a website-based bot, social media-based bot or an app-based bot. Our team of developers at Chattabotz are able to create a chatbot or build automated assistants aimed at revolutionizing the way businesses interact with customers, provide automated customer support and interactive experiences through our chatbot platform.
At Chattabotz we offer end-to-end chatbot development services, right from conceptualizing and defining the objectives to building and testing the actual chatbot based solution. We are an industry leading chatbot Development Company that is a first of its kind.